Refund Policy

1. Web Hosting Accounts
   
   All newly registered accounts as well as upgrades from free to paid accounts are subject to 90 days money back guarantee. In case you become dissatisfied with our services at any point within the first 90 days, you will receive a 100% refund for the hosting account.
   
   
2. Domain Names
   
   Domain name sales are final and non-refundable. At the time of purchase you are the sole owner of the domain(s) purchased through our service. In case you decide to leave our hosting service at the end of your billing cycle or take advantage of the 90 days money back guarantee, domain names are transferable to another provider.
   
   Changes to registered domain names i.e. incorrect spelling, cannot be made once the domain has been purchased. Please explicitly verify the spelling of your domain name before purchase.
   
   
3. Free Domain Names
   
   In case you get a free domain name within a web hosting package purchased, and you decide to take advantage of the 90 days money back guarantee, you absolutely agree and understand that domain name registrations are non-refundable. Therefore upon requesting a refund based on 90 days money back guarantee, you agree to deposit the amount of $11.99 for the domain name registration before a refund for the hosting account is issued.
   
   
4. SSL Certificates
   
   SSL Certificates sales are final and non-refundable. At the time of purchase you are the sole owner of the SSL(s) purchased through our service. In case you decide to leave our hosting service and take advantage of the 90 days money back guarantee, SSL certificates are transferable to another provider.
   
   Changes to issued SSL certificates host names i.e. incorrect spelling, cannot be made once the SSL certificate has been issued. Please explicitly verify the spelling of your SSL certificates host name before purchase.
   
   
5. Dedicated IP Addresses
   
   Dedicated IP Addresses sales are final and non-refundable. In case you decide to leave our hosting service and take advantage of the 90 days money back guarantee, Dedicated IP Addresses are NOT transferable to another provider and you cannot get credit for the unused period.
   
   Changes to dedicated IP's assigned domain are possible upon request.
   
   
6. Dedicated Servers
   
   Dedicated Servers sales are final and non-refundable. In case you decide to cancel your dedicated server with us you should provide at least a 30 days written notice to sales(at)host-ed. Any set up fees paid for provisioning the server are also non refundable.